Fire Restoration Technician Fredericksburg, VA

Fire Restoration Technician

Full Time • Fredericksburg, VA

Fire Restoration Technician

Position Overview

 

A successful Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restoration activities. The Fire Restoration Technician prepares and reviews documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies, as well as explains processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

  • Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
  • Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
  • Completes assigned jobs according to company processes while maintaining quality control on each job with urgency
  • Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
  • Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
  • Responsible for making daily adjustments to the drying plan based on meter readings
  • Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
 
  • Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
  • Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

  • High school graduate or equivalent
  • Experience in the restoration or construction industry is preferred, but not required
  • Valid Drivers’ License and satisfactory driving record
  • Good verbal and written and communication skills
  • Good problem solving and customer service skills
  • Knowledge of disaster restoration industry
  • Must be able to prioritize activities and meet deadlines
  • Experience with entering data using a tablet or mobile phone
  • Report to work on time in a clean, complete uniform
  • Read and follow product label usage instructions
  • Certifications are preferred, but not required: 
    • ○ FSRT – Fire & Smoke Restoration Technician
    • ○ OCT – Odor Control Technician
 




Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

 

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WHAT OUR BRAND OFFERS*:

Over 30 years of excellence
Commission-based compensation
Culture that truly cares