Rainbow International of Mississauga and Halton

Office Manager


Burlington, AL


Full Time

Position Summary/Purpose

Provide support to management in the orchestration of the administrative, bookkeeping, human resources, and operations functions. Facilitate the efficient operation of the office.

Help retain customers by providing emotional gratification through follow-up contact with them and through the accurate transcription of customer information.

Primary Duties and Responsibilities

· Maintain production capacity through adequate staffing, equipping, and supplying of the office

· Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the administration of the office, financial reporting and filing, and maintenance of the customer database

· Answer phone and handle incoming calls

· Type estimates

· Type business correspondence

· Conduct follow-up phone calls to customers

· Accurately prepare invoices

· Complete inner-office documentation

· Data entry using company approved computer software

· Make deliveries to and from post office and bank

Decision Rights and Authority

· Scheduling of service vehicles and technicians

· Managing all aspects of bookkeeping

· Controlling spending for the department within the budget as established in the strategic plan

Performance Competencies

. Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his/her feet.

· Written Communication – Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and are able to read and interpret written information. Uses appropriate vocabulary and grammar.

· Planning and Organizing – Plans, organizes, schedules, and budgets in an efficient and productive manner. Focuses on key priorities. Effectively manages multiple projects simultaneously. Pays attention to details. Manages personal time well.

· Initiative and Independence – Takes calculated risks with favourable outcomes. Although committed to the team, is willing to take an independent stand. Initiates projects.

· Technology – The individual regularly uses standard word processing, spreadsheet and presentation software tools to enhance efficiency and accuracy of work performed and is capable of providing routine troubleshooting and user support for software and hardware used in the office environment.

Qualifications – Knowledge, Skills, and Abilities

· Education and Experience

Associate (2-year) degree in accounting or business-related field with a bachelor’s degree (4-year) preferred. Minimum of three (3) years of broad bookkeeping experience including A/R, A/P, General Ledger, and Payroll.

· Bookkeeping, Accounting, and Financial Reports

Strong bookkeeping and accounting skills and understanding of financial reports: Profit & Loss, Balance Sheet, and Cash Flow. Extensive experience using bookkeeping software such as QuickBooks.

· Computer Skills

Demonstrates intermediate to advanced proficiency in the use of computers and computer software, especially MS Office, Word and Excel.

Reference ID: OM

Expected start date: 2021-11-29

Job Type: Full-time

Salary: $40,000.00-$55,000.00 per year

Compensation: $40,000.00 - $55,000.00 per year


Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.


I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.


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