Position Summary/Purpose
Full time position: Promote Rainbow International Restoration of NE Kansas business and name on a local level per guidance of Office Manager.
Assist with customer retention by exceeding their expectations through follow up contact and through the accurate communication of customer information.
· Increase sales through building relationships with current and potential customers
· Promote brand awareness by attending local networking events
· Identify new customer base and propose marketing strategies
· Develop and maintain a working knowledge of core services and procedures
· Perform sales calls to target referral prospects
· Attend team meetings and present pertinent information (Top 40, top sources monthly, positive review feedback, etc)
· Assist in developing localmarketing materials
· Inventory “swag” items and brainstorm for new, interesting pieces to share with customers and agents
· Complete sales calls to insurance agencies (monthly)
· Maintain customer/insurance agency database
· Ensure referral source is captured in customer record in Fusion
· Provide back up support in the absence of front office personnel including but not limited to answering phones, customer service, coordinating scheduling, housekeeping etc.
· Assist with pack out/cleaning of contents as needed
· Assist in collection of accounts receivable
· Relationship Development – Effectively builds professional relationships and networks. Brings value to referral sources and prospects and maintains appropriate level of contact.
· Integrity – Ironclad. Does not cut corners. Constantly prioritizes the company’s interests. Earns trust of co-workers and customers. Intellectually honest.
· Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one and small group situations. Adaptable and able to think on his/her feet.
· Written Communication – Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and can read and interpret written information. Uses appropriate vocabulary and grammar.
· Planning and Organizing – Plans, organizes, and schedules his/her time in an efficient and productive manner. Focuses on key priorities.
· Discipline and Follow-up - Demonstrates a disciplined approach to sales. Strong on follow-up and follow-through. Leverages time effectively to obtain the best return on their efforts. Self-starter and accustomed to working from sales plans and reports.
· Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
· Aggressive – Constantly on the lookout for new contacts and sales opportunities. Studies and applies new sales techniques and technology.
· Technology – The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved customer contact management (CRM), standard word processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work performed.
Qualifications – Knowledge, Skills, and Abilities
· This position is predominantly carried out in an office environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected.
· Noise level in the work environment is usually quiet.
At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.
Notice
Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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