- Meet or exceed division targets for quality ratings and customer satisfaction
- Meet or exceed division targets for COGS and Direct Labor
- Maintain market leadership through continuous implementation of state-of-the-art technology as it pertains to the delivery of restoration services.
- Coordinate/assist Project Managers with scheduling of technicians, laborers, and subcontractors
- Assist in scheduling jobs and oversee project efficiency
- Create work orders
- Maintain timely and accurate flow of production reporting from field operations to administration.
- Review job estimates
- Prepare job contracts
- Assist in interviewing, hiring, training, and discharging Service Technicians
- Monitor production efficiencies and payroll
- Review job costing on completed work
- Attend and assist in conducting company meetings
- Communicate with customers and conduct in-home inspections as needed
- Attend trade seminars and workshops
- Schedule vehicle and equipment maintenance within established budget
- Schedule service vehicles and technicians
- Provide input to and assist in development of strategic goals
- Coordinate closely with Project Managers on schedules, manpower, and project profitability
- Work with Estimators to review and oversee job estimates
- Work with Operations Manager in hiring and discharging of restoration division personnel
- Oral Communication – The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his/her feet.
- Written Communication – Writes clear, precise, well-organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar.
- Team Building – Achieves cohesion and effective team spirit with peers and subordinates. Able to build a cohesive production staff balancing short-term and long-term needs. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied.
- Planning and Organizing – Understands the short-term priorities for the Operations Department and fits with the other departments. Coordinates plans with other managers.
- Constructive Confrontation – Has the ability to solicit process and integrate inputs and ideas from subordinates, peers, and executives. Recognizes areas of conflict or disagreement, and deals with them through open and honest dialogue. Effectively provides feedback.
- Dependability – The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
- Technology – The individual regularly uses standard word processing and spreadsheet software tools to enhance efficiency and accuracy of work performed. Effectively uses communication devices and technology to collect, review, and forward field activity reporting.
Qualifications – Knowledge, Skills, and Abilities - Education and Experience
- Financial Reports and Budgeting
- Technical Skills
- Mathematical Skills
- Computer Skills
- Certificates, Licenses, and Registrations
- The work of this position is predominantly carried out in an office, shop or job site environment. Daily exposure to the shop where vehicles and equipment are housed and maintained is expected. Employee will encounter facilities where standing water and sewage are present, heat is unavailable due to lack of utilities, fire damage has occurred, and mold or other organic growth exists.
- Noise level in the work environment is moderate to high.
At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.
Notice
Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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