Lead Water Damage Technician Charlotte, NC

Lead Water Damage Technician

Full Time • Charlotte, NC
Lead Technician Position Description

Reports to: Production / Operations Manager

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of our cleaning, repairing and restoration services.

Principle Duties and Responsibilities

  • Effectively perform all services the company offers (e.g. Carpet, tile and upholstery cleaning, deodorizing, emergency water extraction and drying of structure, fire damage and contents restoration)
  • Communicate effectively with customers
  • Perform basic equipment maintenance
  • Perform basic vehicle maintenance
  • Supervise technicians in performance of company services
  • Provide training for technicians on company procedures, reporting and performing services
  • Inspect completed work
  • Complete technician’s daily logs
  • Complete Work Orders
  • Complete appropriate restoration documentation
Additional Duties and Responsibilities

  • Maintain inventory of cleaning chemicals and supplies
  • Perform basic building maintenance
Qualifications - Knowledge, Skills and Abilities

  • Education and Experience
           High school (or GED) diploma plus two (2) to four (4) years of industry experience. 

  • Mathematical skills
            Adequate math skills.  Ability to compute percentages and to verify the reasonableness of estimates, financial data and reports  within the context of information provided.

  • Computer skills
            Demonstrates basic proficiency in the use of computers and computer software, especially MS Word, Excel and applicable job management software. 

  • Certificates, Licenses and Registrations
Certification in IICRC WRT, SRT, OCT, ASD required.  AMRT, CDS, CPT, CCT desired
Compensation: $18.00 - $25.00 per hour


Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.


I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.


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Over 30 years of excellence
Commission-based compensation
Culture that truly cares