Accounts Receivable / Customer Service Representative
Full Time • Greenville, SC
Benefits:
- 401(k) matching
- Competitive salary
- Employee discounts
- Health insurance
- Paid time off
Since 1999, we have been serving the Upstate of South Carolina. If you are self-motivated, we want you on our team!
As an Accounts Receivable / Customer Service Representative, you are a crucial team member who supports the work of management and other staff. Your responsibilities include customer service, bookkeeping, and account maintenance for Rainbow International. By embodying our code of values, you will demonstrate respect and courtesy to all customers and employees.
You must be self-motivated, self-directed, and enthusiastic. You are expected to convey a professional company image through both in-person and phone interactions, while collaboratively managing a variety of situations on a daily basis.
This role involves a high level of follow-up on residential and commercial accounts, grounded in exceptional customer service, with the overarching goal of maintaining an established customer base and collecting on accounts. It requires a high degree of multitasking, assertiveness, persistence, efficiency, and accuracy.
Specific Responsibilities:
- Professionally and courteously receive incoming calls
- Contact customers for collection of account funds
- Assist in scheduling services
- Inform customers of service call status and conduct follow-ups after work completion
- Perform clerical duties, including but not limited to, customer and job data entry
- Maintain customer accounts
Job Requirements:
- Computer literacy with proficiency in Microsoft Office (Word, Outlook, Excel) and other software
- Strong written and verbal communication skills
- Detail-oriented with robust data entry skills
- Professional demeanor and personality
- Ability to work independently as a team player
Benefits include 401k, Health Insurance, Paid Time Off, and Competitive Pay.
We are actively interviewing for this position - apply today, and our hiring manager will follow up with you!
As an Accounts Receivable / Customer Service Representative, you are a crucial team member who supports the work of management and other staff. Your responsibilities include customer service, bookkeeping, and account maintenance for Rainbow International. By embodying our code of values, you will demonstrate respect and courtesy to all customers and employees.
You must be self-motivated, self-directed, and enthusiastic. You are expected to convey a professional company image through both in-person and phone interactions, while collaboratively managing a variety of situations on a daily basis.
This role involves a high level of follow-up on residential and commercial accounts, grounded in exceptional customer service, with the overarching goal of maintaining an established customer base and collecting on accounts. It requires a high degree of multitasking, assertiveness, persistence, efficiency, and accuracy.
Specific Responsibilities:
- Professionally and courteously receive incoming calls
- Contact customers for collection of account funds
- Assist in scheduling services
- Inform customers of service call status and conduct follow-ups after work completion
- Perform clerical duties, including but not limited to, customer and job data entry
- Maintain customer accounts
Job Requirements:
- Computer literacy with proficiency in Microsoft Office (Word, Outlook, Excel) and other software
- Strong written and verbal communication skills
- Detail-oriented with robust data entry skills
- Professional demeanor and personality
- Ability to work independently as a team player
Benefits include 401k, Health Insurance, Paid Time Off, and Competitive Pay.
We are actively interviewing for this position - apply today, and our hiring manager will follow up with you!
Compensation: $32,000.00 - $42,000.00 per year
At Rainbow Restoration of Greenville SC, we're more than just a disaster restoration and cleaning company – we're a team of professionals committed to making a positive impact on the lives of our customers. Since 1999, we've built a reputation for excellence in home restoration, commercial restoration, and carpet cleaning services.
We're looking for dedicated individuals who are ready to make a difference. With us, you'll have the opportunity to "Live RICH" – embodying Respect, Integrity, Customer focus, and Having fun in the process. We offer a supportive and friendly work environment, where every team member plays a vital role in our success.
Join us, and you'll enjoy competitive compensation, comprehensive benefits, and the chance to grow with a company that truly values its employees. If you're ready to rise to the challenge and help restore properties and lives, we want to hear from you. Start your journey with Rainbow Restoration today!
Notice
Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
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Over 30 years of excellence
Commission-based compensation
Culture that truly cares