Client Care and Project Mgmt Support Cold Spring, KY

Future Opening: Client Care and Project Mgmt Support

Full Time • Cold Spring, KY
Rainbow Restoration of Cinti/NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners.  We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position.  This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers. 

The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.  

Basic Responsibilities:

  • Receive incoming calls in professional and courteous manner
  • Data Entry for all new and ongoing jobs; maintains/audits all related documents
  • Scheduling of services; interacting with customers
  • Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
  • Assist Accounts Receivable as needed
  • Processes credit card payments
  • Maintains profile screening qualification site requirements including background checks
  • Assists with HR duties
  • Secure needed documents for jobs and upload into job processing system
Job Requirements:

  • Friendly, helpful personality and attitude with customer service focus
  • Computer literate with proficiency in the use of Microsoft Office 
  • A willingness to learn other software programs key to our business.
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Team player who can work both independently and cooperatively
Benefits: Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation 
Compensation: $0.16 - $0.32 per hour




Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

 

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WHAT OUR BRAND OFFERS*:

Over 30 years of excellence
Commission-based compensation
Culture that truly cares